Yes, our company is fully licensed and insured.

Our transportation is provided 24 hours a day, 7 days a week, 365 days a year, even during Christmas and Eastern. So you can book your car for any time you need. Our office hours are every day from 9am to 9pm (GMT+2). In this time we also answer all e-mails, requests and confirm the bookings from the booking form.

We prefer the booking through our booking form above. But if you have a specific request (daily hire, congress transportation, multi-days events, etc.), please, feel free to fill our tailor-made transportation request form or email us on info@czech-transfer–service.com. We answer the e-mails and requests within the office hours.

For e-mail bookings wee need to know following details:

• Pick up date

• Pick up time

• Name of the leading passenger

• Total number of adults and children (younger 12 years)

• Pick up point

• Drop off point

• In case you are looking for arrival airport transfer or train station transfer, do not forget to include exact flight number or train number. Do not confuse the ticket number and the actual flight / train details.

• eventually number of suitcases and skis/snowboards

As sooner you do as better. You can book your trip even 365 days in advance. We 100% guarantee that the transfer will be managed, if the reservation is made at least 48 hours before pick-up. Of course you can try to book last-minute. We usually find a car for you, but especially in a top-season (December to March) may happen, that there will be no vehicle for you avaliable.

Please, in this case send us your request for a tailor-made transportation or e-mail us on: info@czech-transfer-service.com .

Yes. Only choose the transfer type in the booking form:

• one way transfer
  • in the case you need to travel back in the same day, then please add the “Extra time” – the number of hours you expect you will need the car to wait and note us you plan t go back that day.
• return (new ride) – transfer back in a different day.

It is easy! Just click HERE and then click on “+” next to pick-up address and add as much stops as you need.

If you need waiting in the destinations, do not forget to add some extra time. If you plan a specific itinerary, please note us in Notes about your plans, how long in every place you would like to stay.

Yes of course. Few days in advance (day before at the latest) you will receive your driver´s details (name and number, vehicle brand and model, license plate) through WhatsApp (preffered) or text message. Feel free to text your driver. You can also call him/her, but the call may not be answered because the driver carries another passenger at that time.

We ask all of our drivers to let know the clients about themselves day before pick-up by sending the WhatsApp message or classic SMS. Once connected each other you can manage some optional changes or ask some questions regarding the trip.

Your driver can pick you up at your hotel, apartment,  or any other pick-up point accessible by car. This applies to your drop-off location as well. No need to worry about buses, cabs, or other connections – we provide door-to-door service! If you happen to be in a pedestrian-only area, your driver will meet you at a designated pick-up location.

• Airports – driver will expect you in arrival hall of the terminal, behind the customs and will hold the sign with your name on it.
• Train stations – driver waits in the platform. Please be in touch with your driver to manage the best pick-up point.
• Hotels – driver will meet you in the hotel lobby.
• Private address – driver will meet you in front of the house.
• Ports – driver will meet you at the cruise ship terminal (sea and ocean cruises) or picks you up in the reception of the boat (river cruises).

Of course! All of our drivers speak English at least on the communicative level. Majority of them do like it would be their native language. They will gladly talk with you about the local history, culture, lifestyle current situation in the country and even answer any question you will have.

Each passenger is allowed one large bag (29″ x 21″ x 11″ / 74 x 53 x 28 cm) and one small bag (22″ x 14″ x 9″ / 56 x 36 x 23 cm) or. We always send the vehicle that is the best fit for you and your luggage, so make sure to select the actual amount of luggage and ski/snowboard bags you are traveling with during checkout. If you have oversized luggage, or are unsure if your luggage will fit, please, feel free to contact us on info@czech-transfer-service.com

• sedans – Skoda Octavia/Superb, Volkswagen Passat/Sharan, can be replaced by a minivan if no sedan avaliable
• minivans – Mercedes Vito, Volkswagen Transporter/Caravelle, Ford Tourneo Custom, Renault Trafic/Fiat Talento or similar
• bussiness class – Mercedes E-class, BMW 5, Audi A6 or similar
• VIP minivans – Mercedes V-class guarantee

Yes. All of our vehicles are strictly no-smoking.